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Why You Should Want 24/7 On-site Apartment Maintenance in Bloomington

August 07, 2020
Patio at North Haven

It’s after midnight, and while you’re off to bed, you begin to detect a light dripping. You look up, noticing a water mark on the ceiling that’s ever so slightly getting larger. Fear falls upon you as you run for a pot or waste paper basket to collect the dripping water.

So, what happens next? Is there an emergency line for apartment maintenance? How many minutes will it take for them to arrive? Is this something that will have to wait until the next morning? Or were you savvy enough to live in a place with 24/7 on-site emergency apartment maintenance in Bloomington?

What Specifically Constitutes A Maintenance Emergency?

Master bedroom in Bloomington apartments.

Luckily, almost all of your apartment maintenance calls will be simple. You might see that your stopped up shower drain requires a little more muscle than a bottle of Liquid Plumber. Or perhaps you inadvertently put a hole in the drywall trying to put up your new TV. These can be irritating inconveniences that can hang on until Monday morning instead of needing an urgent maintenance call in the dark of night.

However, there are some problems that require urgent maintenance. Wait on a busted pipe and your things in your 1-bedroom apartment could get significant damage. A malfunctioning fire detector can keep you -- and your next door neighbors -- awake all night. Emergency repair may also be warranted if your if they are on another line to a voicemail, which then forwards to an night manager, who then contacts an outside contractor,who then comes over to your home to start repairs.

The response time between the two situations can seem staggering, especially when you’re thinking about your safety . If your building has 24-hour emergency maintenance, then they should be at your place in minutes or at a minimum estimate their time of arrival. That’s much more amiable than sitting around for hours wondering if an outside repairman is on their way.

Three Maintenance Questions To Ask When You Go On An Apartment Tour

Exterior view of a Bloomington apartment building.

While you go on an apartment tour and see the luxurious apartment amenities in Bloomington, be sure to inquire about the maintenance procedures. Specifically, ask these 3 questions:
  • Does your apartment use on-site maintenance workers or will they use contract technicians?

  • Do you submit repair tickets by phone or online?

  • Can you explain the emergency maintenance procedure ? How long will it take for a real person to respond?

These are responses that you should be aware of before it’s midnight and you’re wading through the apartment flood from the upstairs unit’s bathtub.

Echo Park Bloomington Provides 24/7 On-Site Apartment Maintenance

With Echo Park Bloomington, we want you to always enjoy your apartment. That is why we offer on-site maintenance technicians that will complete any emergency maintenance request day or night. Contact us at 812-578-7394 or hit the “book a tour” button today!